Frequently asked questions(FAQ)

What Courses Do We Offer?

 

We offer a diverse range of courses tailored to meet the needs of professionals and organizations seeking to enhance their skills and drive success. Our course categories include:

  • Strategy & Transformation: Courses designed to help you develop strategic thinking, drive business transformation, and achieve long-term goals.

  • Operational Excellence: Learn the principles and practices of operational efficiency, process improvement, and performance optimization to ensure your organization runs smoothly and effectively.

  • Digital Transformation: Stay ahead in the digital age with courses that cover the latest trends, technologies, and strategies for successfully navigating and implementing digital initiatives.

  • Organisation, Change & HR: Focus on organizational development, change management, and human resources to build a resilient and adaptable workforce capable of thriving in a dynamic business environment.

Our courses are designed to provide practical knowledge and skills that can be immediately applied to real-world challenges, helping you and your organization achieve excellence and sustainable growth.

How Do I Enrol In A Course?

To enrol in a course first create an account on oxcigroup.com. After creating an account login to your account and purchase your the course you would like to enrol in. 

You will receive a confirmation of your purchase in your email. 

You then can directly access the course directly from the course page, your student profile, or within My Account>Purchases. 

What is the cost of the course?

Each course has it's cost displayed on the left hand side of the course page. 

Do you offer free trials?

We do not offer free trials. If you purchase and decide within 3 days that the course isn’t going to be the right fit for you, you are eligible for reimbursement per our refund policy.

All we ask is that if you do encounter a roadblock that you reach out to our support team so that we can provide assistance.

Do you offer certifications upon course completion?

When a learner completes all of the course content, they’ll see a View Certificate button appear on the Course Overview Page. Clicking on this will take you to a new window where you’ll be able to view your Certificate, its credential id, the person it was issued by, and the date it was issued on.

To download the Certificate, click on the Download icon that’s on the right of the screen. You’ll see a speech bubble prompting you to choose which file format you want to download.

Options include PDF or JPG. Select your preferred file type and the file should get downloaded.

Right below this, you’ll also find a button to Copy the Credential URL. By copying the credential URL, you can share the digital link of your Certificate with people, even those who are not registered on OXCI.

Followed by this is the Print Now button and clicking on it will open the Certificate on a new tab along with the browser’s printing interface. Here, simply set your preferred printing configurations and click on Print to produce a hard copy of your Certificate.

What is the duration of each course?

Each course duration is stated on the course page. All courses on OXCI are self-paced.

How do I access course materials and resources?

All learners enrolled in the course can access it from the Course Details Page under the Resources tab.

What kind of support do you provide to learners?

We provide a comprehensive support system to ensure our learners have the best possible experience. For detailed information about the support we offer, please visit our FAQ section on our website. If you need further assistance, feel free to contact us via email, and we will respond to your inquiry within 7 working days.

How do you ensure the quality and credibility of your courses?

We ensure the quality and credibility of our courses by building them upon industry best practices that have been successfully implemented in over 10,000 businesses and organizations of all sizes across the world. Our courses are trusted and utilized in over 130 countries, reflecting our commitment to delivering top-tier educational content that meets global standards and addresses the evolving needs of today's professional landscape.

Do you offer corporate training or bulk enrollments for organizations?

 

Yes, we do offer corporate training and bulk enrollments for organizations. Please reach out to us by email to discuss the needs of your organization further. We look forward to customizing a solution that fits your specific requirements.

How do you assess learner progress and performance?

 

We assess learner progress and performance through examinations conducted throughout the course. To successfully complete a course, all learners must achieve a minimum score of 60%. This ensures that participants have a solid understanding of the material and are well-prepared to apply their new skills in real-world scenarios.

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